About us
Spiderlinks was born to make repairs accessible and exciting. Also to promote the idea of remodelling, turning what you already own into something new.
Nika Webster - Co-Founder
Nika is a second generation jeweller, with a career shaped by life experience. Starting her training in her father’s workshop she continued her training at Morley College in London followed by apprenticeship in a factory in Thailand. Since being back in the UK she has worked with different jewellers in their repairs departments. Her experiences have allowed for her to realise the need for more efforts in the repairs service industry leading to the creation of Spiderlinks.
Co-Founders Nika and Marcus
Marcus Martin - Co-Founder and Master Goldsmith
Marcus began his career as a jewellery apprentice at 16, building a strong foundation in traditional techniques before expanding his expertise in casting and mould making with a London manufacturer. He later refined his craftsmanship and precision at a family-run jewellers. Later leading to creating Spiderlinks with Nika, now operating in their own workshop. Marcus’s years of experience allow him to oversee that the craftsmanship at the Spiderlinks workshop is completed to the highest standard.
FAQs
Is my jewellery safe and insured with you?
1
Yes. We’re insured by renowned jewellery insurance specialists TH March. Everything left with us is kept in a safe within a fully secured building, so you can feel confident leaving your jewellery in our care.
Do your repairs come with a warranty?
2
Our repairs come with a two-year warranty covering breakage in the area we’ve repaired. If your piece breaks in a different area, this isn’t covered by our repair warranty.
How long will my repair or remodelling take?
3
Repairs generally take 3–4 weeks, while remodelling takes 6–8 weeks. If you need your piece ready for a particular date, let us know when booking. We may be able to accommodate a shorter timeframe, depending on our workshop’s capacity.
What happens if my jewellery is damaged while you’re working on it?
4
We handle every piece with care, and will rectify any damage caused whilst it is with us. However, coloured gemstones can be unpredictable and may be damaged during repair or remodelling. If this happens, we’ll discuss it with you and do our best to source a replacement where possible. As every coloured stone is unique, we can’t guarantee an exact match in colour, character or appearance.